The intern will support front desk operations and contribute to the smooth daily functioning of the Community Centre. Tasks include:

• Greeting visitors and responding to enquiries in person and by phone
• Supporting enrolment processes for programmes
• Helping manage bookings and orient new users of the centre’s spaces
• Assisting with general admin duties: filing, data entry, banking support, and correspondence
• Coordinating with reception/admin volunteers under supervision
• Posting updates on the centre’s Facebook page, website, and the Nelson App
• Attending staff meetings and contributing to team goals
• Assisting with event organsing and other projects

The role provides a hands-on opportunity to learn about inclusive community service delivery and administration in a vibrant and welcoming setting.

• Good English is essential for interacting with visitors and staff, and for completing written tasks in a professional environment.
• Friendly and professional manner
• Basic digital skills (email, Word, spreadsheets)
• Good time management and willingness to take initiative
• Cultural sensitivity and interest in working with diverse community members
• Ability to maintain confidentiality and professional boundaries

• Orientation to the centre’s mission, systems, and safety practices
• Front desk training (e.g. phone protocol, booking system)
• Regular check-ins and mentoring by Manager or Community Coordinator
• Opportunities to observe and learn from experienced staff and volunteers
• Participation in staff meetings and professional development as appropriate

• Duration of the internship: a minimum of 8 weeks
• Weekly working hours: 35 hours per week
• Daily working hours: From 9:00 AM to 4:00 PM, weekdays
• Is weekend or holiday work required? No (Optional involvement in community events may be discussed)
• Dress code: Neat, clean, and suitable for a public-facing reception role.

Du hast Interesse an dieser Praktikumsstelle bzw. Freiwilligenstelle? Weitere Infos zu unserem Praktikumsprogramm in Neuseeland findest Du hier – oder sende eine Email an benny@auszeitneuseeland.com